Collaboration

Extended support

Legacy applications kept alive until their replacement arrives.

We are the extended support of a global leader in construction: we step in when a need arises that its team cannot solve or that cannot wait.

The challenge

Alongside the large corporate systems, every country has its own applications. Many are legacy, still critical to the local business and, over the years, the knowledge of how they work has been lost.

What we do

  • We solve the specific and urgent needs that regular support cannot handle.
  • We take on even applications that neither we nor the client knew: we recover their knowledge from the code, the data and the configuration.
  • We keep them alive, with their servers, certificates and changes, until the company decides to replace them.
  • We document what we learn so it is not lost again.

The outcome

Applications in eight countries that keep serving the business without depending on someone remembering how they worked, and time to plan their replacement calmly.