Optimization of Attention to Planning (order taking and shipment planning) platform, improving customer service time.
Technological and functional evolution in online video-recording platform, allowing to automatically label videos based on dynamic data.
Tech Refresh of web applications at the infrastructure level, updating servers and operating systems; and application, ensuring compatibility with the new infrastructure, middleware, and new versions of Internet Explorer and Chrome browsers, thus eliminating obsolescence and offering a better user experience.
Functional improvements in web solution for workflows automation and automatic integration of invoices of suppliers into SAP.
Monitoring and generation of KPIs in order to detect timing issues within ATP (Attention To Planning) process.
Automation of the publication and download of technical documentation process, avoiding interactions with the Service Center and improving the end-user experience.
Results obtained and technology used
Execution on time
Customer satisfaction (from 1 to 10)
ASP.Net, SQL Server